UK Domestic Work Agreements

Create a professional Domestic Works Agreement or record agreed variations in minutes — without legal jargon.

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UK-wide • Plain English • Not legal advice

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Domestic Works Agreement£19 one-off
or included with subscription⸻Variation Works Agreement£7 one-off
or included with subscription⸻Subscriptions coming soon

Stop relying on verbal agreements

Create a clear written record before work starts — or when things change.

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Contact: [email protected]

• Terms

Terms & ConditionsThese Terms & Conditions apply to your use of the WorksAgreements website and to any agreement, variation agreement, template or other document purchased or generated through the service.Please read these terms before making a purchase.1. About usWorksAgreements is operated by:Trading as: WorksAgreementsEmail: [email protected]In these terms, "WorksAgreements", "we", "us" and "our" refer to the operator identified above.2. What WorksAgreements providesWorksAgreements is an online document-generation service designed to help contractors, builders, homeowners and clients record the terms agreed in relation to domestic works.The service allows users to enter information relating to proposed or existing works and generate documents including:-Domestic Works Agreements;-Variation Works Agreements; and-other related documents that may be introduced from time to time.The information you provide is used to populate a document based on the options and information you select.3. WorksAgreements does not provide legal adviceWorksAgreements provides document-generation tools and templates. We are not a law firm and the service does not provide legal advice.Documents generated through WorksAgreements are intended to help parties record what they have agreed. They are not a substitute for advice from a solicitor or other appropriately qualified professional where legal advice is required.We do not guarantee that a generated document will be suitable for every project, transaction or set of circumstances.You are responsible for deciding whether a document is appropriate for your circumstances and for obtaining independent professional advice where necessary.4. The agreement between the parties to the worksWorksAgreements is not a party to any Domestic Works Agreement or Variation Works Agreement generated through the service.Any contractual relationship relating to the building or other works exists between the parties identified in the generated document.WorksAgreements does not:-carry out or supervise the works;-verify the parties' identities;-verify the scope, price or other information supplied;-guarantee that either party will perform their obligations;-determine whether a contract between the parties has legally been formed; or-provide dispute resolution between the parties.Whether and when an agreement between the parties becomes legally binding will depend on the circumstances and applicable law.5. Your responsibility for the information suppliedYou are responsible for ensuring that information submitted to WorksAgreements is accurate, complete and suitable for the document you wish to create.This includes names, addresses, descriptions of works, prices, payment arrangements, dates, variation information and other project details.You should review the completed document carefully before signing, accepting or relying upon it.If you enter personal information relating to another person, you must have a lawful reason for providing that information and must not provide information that you are not entitled to use.6. Ordering a documentThe website will explain the main steps involved in creating a document.You will normally:-select the type of document required;-provide the requested information;-review or confirm the information requested;-pay the stated price; and-receive or download the generated document.You will have an opportunity to correct information during the form process.The price payable will be displayed before payment is taken.A contract for the WorksAgreements document-generation service is formed when your payment is successfully accepted and we accept your order.We will provide confirmation of the purchase electronically.7. Prices and paymentPrices shown on the website are the total prices payable unless otherwise stated.Current one-off prices may include:Domestic Works Agreement — £19; andVariation Works Agreement — £7.Prices may change from time to time. A price change will not affect an order that has already been completed.Payments are processed using third-party payment processing services, currently including Stripe.WorksAgreements does not require you to provide payment-card information directly to us where that information is collected and processed by the payment provider.8. Immediate supply and cancellation rightsIf you are purchasing as a consumer, you may normally have statutory cancellation rights when entering into a contract online.WorksAgreements is designed to generate and supply your digital document immediately after purchase.Before immediate supply begins, we will ask you to:-expressly request and consent to the digital content being supplied immediately; and-acknowledge that once supply of the digital content begins in accordance with the applicable consumer legislation, you will lose your statutory 14-day right to cancel that purchase.If you do not provide the required consent and acknowledgement, we may not be able to supply the document immediately.This section does not affect any statutory rights you may have where digital content is faulty, not as described or otherwise does not comply with applicable consumer law.9. RefundsBecause documents generated through WorksAgreements are supplied digitally and are generated using information supplied by you, refunds will not normally be provided merely because you change your mind after the document has been supplied where you have validly consented to immediate supply and acknowledged the loss of your cancellation right.However, nothing in these terms removes or restricts your statutory consumer rights.If:-you are charged but do not receive the document;-the document cannot be generated because of a technical fault attributable to WorksAgreements;-you receive the wrong product because of an error attributable to WorksAgreements; or-the digital content does not meet rights that cannot lawfully be excluded,-please contact us at [email protected]Where appropriate, we may regenerate the document, correct the technical problem or provide a refund.Errors arising from inaccurate information entered by the user are not normally considered faults in the WorksAgreements service.10. Cancellation before digital content is suppliedWhere you have a statutory right to cancel and digital content has not yet been supplied, you may notify us at:[email protected]You may use the following cancellation wording, although you do not have to use this exact format:To: WorksAgreementsI give notice that I wish to cancel my contract for the following WorksAgreements product:Product:
Date ordered:Name:Address:Email:Date:11. Consumer rightsIf you are a consumer, you have statutory rights in relation to digital content and services.Nothing in these Terms & Conditions is intended to exclude, restrict or replace rights that cannot legally be excluded or restricted.12. Intellectual propertyThe WorksAgreements website, branding, document structures, wording, templates, software and other content are owned by or licensed to WorksAgreements unless stated otherwise.When you purchase and generate a document, we grant you a non-exclusive licence to use, save, print, copy, sign and share that completed document for the project or transaction for which it was generated.You may make reasonable copies for the parties, advisers, insurers and others involved with that project.You must not, without our permission:-reproduce WorksAgreements templates for resale;-sell or commercially distribute blank copies of our templates;-copy the service to create a competing document-generation product;-remove WorksAgreements intellectual-property notices for the purpose of passing our template off as your own product; or-scrape, extract or systematically reproduce the website or template library.13. Availability of the serviceWe aim to keep WorksAgreements available and functioning correctly but cannot guarantee that the website will always be uninterrupted or error-free.We may temporarily suspend access for maintenance, security, technical or operational reasons.If a technical issue prevents completion of a paid order, please contact us so that we can investigate it.14. Third-party servicesWorksAgreements uses third-party technology providers to operate the service.These may include providers responsible for:-online forms;-payment processing;-website hosting and security;-document generation;-email delivery; and-technical automation.Our current form provider is Tally and our payment functionality uses Stripe.Third-party services may also have their own terms and privacy information.15. LiabilityNothing in these terms excludes or restricts liability where doing so would be unlawful, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or statutory consumer rights that cannot legally be excluded.WorksAgreements provides the tools used to generate documents but is not responsible for the performance of building works or other obligations agreed between the parties named in a generated agreement.We are not responsible for losses resulting solely from inaccurate, incomplete or misleading information supplied by a user.We do not guarantee that using a WorksAgreements document will prevent disagreements or disputes between the parties.If you are using the service in the course of a business, to the extent permitted by law we will not be liable for indirect or consequential losses, loss of profit, loss of business, loss of opportunity or loss of anticipated savings arising from use of the service.Nothing in this section affects rights that cannot lawfully be limited.16. Prohibited useYou must not use WorksAgreements:-unlawfully or fraudulently;-to impersonate another person;-to generate deliberately false or misleading documentation;-to interfere with the operation or security of the website;-to attempt to obtain unauthorised access to the service; or-in a way that infringes another person's rights.We may suspend access where we reasonably believe the service is being misused.17. PrivacyPersonal information is processed in accordance with our Privacy Policy.By submitting information about another party, you acknowledge that their information will be processed for the purpose of generating and supplying the requested document.18. Changes to these termsWe may update these Terms & Conditions to reflect changes to the service, technology or applicable law.The version applying to a purchase will normally be the version made available when that purchase was made.The date of the latest revision is shown at the top of this page.19. Governing lawIf you are a consumer, these terms do not deprive you of mandatory legal protections applying in the part of the United Kingdom in which you live.If you are a business customer, these terms are governed by the laws of England and Wales and the courts of England and Wales will have jurisdiction, unless applicable law requires otherwise.20. Contact usQuestions, complaints and refund requests can be sent to:[email protected]

Privacy PolicyWorksAgreements respects your privacy and is committed to handling personal information responsibly and transparently.This Privacy Policy explains what personal information we collect, why we use it, who we may share it with and the rights available to you.1. Who is responsible for your information?The data controller is:
Trading as:
WorksAgreements
Email:
[email protected]In this policy, "WorksAgreements", "we", "us" and "our" refer to the controller identified above.2. Information we collectDepending on how the service is used, we may process information including:Account, contact and purchase informationThis may include:
- your name;
- business or company name;
- postal address;
- email address;
- transaction details;
- product purchased;
- amount paid;
- date of purchase; and
- correspondence with us.Agreement and project informationWhen creating a document, information supplied may include:- contractor or builder name;
- contractor or builder address;
- homeowner or client name;
- homeowner or client address;
- address of the property where works are being carried out;
- description and scope of works;
- agreed price;
- payment arrangements;
- start and completion dates;
- variation details; and
- other information voluntarily entered into the form.Some of this information may relate to a person who did not personally complete the WorksAgreements form.Payment informationPayments are processed through our payment provider, currently Stripe.Payment-card information is handled through the payment provider's systems. We may receive information about the transaction such as payment status, amount, date and a transaction reference.Technical informationWhen you use our website or forms, technical information may be collected automatically, such as:- IP address;
- browser and device information;
- date and time of access;
- security information;
- website usage information; and
- cookie or similar technology information.3. Where the information comes fromPersonal information may be obtained:- directly from you;
- from another person completing a WorksAgreements document;
- automatically when someone visits or uses our website;
- from our form provider;
- from our payment provider; or
- from another service provider used to operate and deliver WorksAgreements.For example, a contractor may provide a homeowner's name and address when preparing an agreement, or a homeowner may provide a contractor's details.4. Why we use personal informationWe use personal information where necessary to:Provide the WorksAgreements serviceThis includes:- receiving form submissions;
- generating documents;
- processing purchases;
- delivering completed agreements;
- dealing with queries about orders; and
- maintaining records of transactions.Where you are the customer, this processing will normally be necessary to perform our contract with you or take steps at your request before entering into a contract.Generate documents containing information about other partiesWhere information relates to another party rather than the person purchasing the service, we may process it on the basis of our legitimate interests in providing the requested document-generation service and enabling users to create an accurate written record of the relevant works.We aim to process only the information reasonably necessary for that purpose.Operate and protect the serviceWe may process technical and usage information for purposes including:- website security;
- fraud prevention;
- troubleshooting;
- system maintenance;
- monitoring service performance; and
- preventing misuse.We normally rely on our legitimate interests in operating a secure and reliable service.Meet legal and regulatory obligationsWe may process and retain information where necessary to comply with legal, tax, accounting, regulatory or law-enforcement requirements.Communicate with youWe may use contact information to answer questions, provide customer support, send purchase confirmations and send information necessary to provide the service.MarketingIf we introduce marketing emails or similar communications, we will only send them where permitted by law.Where consent is required, we will ask for it separately.You can opt out of marketing communications at any time.We will not make receiving marketing a condition of purchasing a WorksAgreements document.5. Information relating to the other party to an agreementA WorksAgreements user may enter information about another individual, such as a homeowner, client, contractor or builder.If you provide another person's information, you should make sure that you are entitled to provide it and that the person would reasonably expect their information to be used for documenting the proposed or agreed works.Where reasonably practicable, people whose information appears in a generated agreement should be provided with access to this Privacy Policy.6. Who we share information withWe do not sell personal information.We may share information with trusted service providers where necessary to operate WorksAgreements.These may include:TallyWe currently use Tally to host and process the online form used to collect the information required to generate agreements.StripeStripe is used to process payments.Website hosting and security providersTechnical information may be processed by providers used to host, deliver, protect or secure our website.Document-generation, automation and email providersWe may use technology services to transform form responses into completed documents, automate workflows and deliver documents by email.Tally\
PDFMonkey\
Make\
Privateemail\
ChatGPT\These organisations are permitted to process information only as necessary for the relevant service and subject to applicable data-protection requirements.Professional advisers and authoritiesWe may disclose information to accountants, insurers, solicitors, regulators, courts, law-enforcement bodies or other authorities where reasonably necessary or legally required.7. International transfersSome service providers may process personal information outside the United Kingdom.Where UK data-protection law requires safeguards for an international transfer, we will use an appropriate lawful transfer mechanism or rely on another permitted basis for the transfer.Tally states that form data is stored in Europe.Other providers, including payment and technology providers, may operate internationally.8. How long we keep informationWe keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate legal, accounting, security and dispute-resolution requirements.As a general guide:- completed purchase and transaction records may be kept for up to six years where reasonably necessary for accounting, contractual or legal-record purposes;
- information required to provide a generated agreement may be retained with the corresponding transaction where necessary to provide support or maintain appropriate records;
- incomplete or abandoned form submissions should be deleted when they are no longer reasonably required;
- customer-support correspondence may be retained for an appropriate period following resolution of the enquiry;
- security and technical logs are retained only for as long as reasonably necessary for security and operational purposes; and
- marketing information will normally be retained until you unsubscribe or object, although we may retain limited suppression information to ensure we respect that request.We may retain information for longer where required by law or where reasonably required in connection with an actual or anticipated legal claim.9. SecurityWe take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.However, no internet-based service can guarantee absolute security.You should avoid entering unnecessary sensitive personal information into WorksAgreements forms.10. Your data-protection rightsDepending on the circumstances, UK data-protection law may give you rights including the right to:- request access to personal information held about you;
- ask us to correct inaccurate information;
- ask us to delete information in certain circumstances;
- ask us to restrict processing in certain circumstances;
- object to certain processing;
- receive certain information in a portable format;
- withdraw consent where processing relies upon consent; and
- complain about how your personal information has been handled.These rights are not absolute and may depend on the circumstances and lawful basis for processing.To exercise a right, contact [email protected]We may need to verify your identity before dealing with a request.11. ComplaintsIf you have concerns about how WorksAgreements uses your personal information, please contact us first at [email protected] so that we can investigate.You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.12. Cookies and similar technologiesOur website and third-party services may use cookies or similar technologies for purposes including website operation, security, forms and payment processing.Further information is available in our Cookie Policy.Where consent is legally required for a particular cookie or similar technology, it will not be used until the necessary consent has been obtained.13. Children's informationWorksAgreements is intended for adults and businesses entering into or documenting domestic works arrangements.The service is not intended for use by children under 18 and we do not knowingly seek to collect children's personal information.14. Automated processingWorksAgreements uses automation to generate documents from information submitted by users.The generation of a document does not itself determine a person's legal rights or make decisions about whether works should proceed.We do not use customer information to make solely automated decisions about individuals that produce legal or similarly significant effects unless we specifically tell you otherwise.15. Changes to this Privacy PolicyWe may update this Privacy Policy where our service, technology providers or legal obligations change.The current version will be published on the WorksAgreements website and the date of the latest update will appear at the top of the policy.16. ContactFor privacy questions or requests:WorksAgreements
[email protected]